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360水滴直播引风波:“周鸿祎,别再盯着我们看”

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2017年12月25日

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近日,有“92年女生”在自媒体平台上指控360旗下的“水滴直播”,将饭店、商场、培训机构的现场直接直播上网。甚至穿紧身衣练体形的女顾客被人一览无遗;就餐男女之间岁数相差较大,就被人指指点点为“小三”关系……
360水滴直播引风波:“周鸿祎,别再盯着我们看”

Qihoo 360, a leading Chinese internet security company and also a camera maker, has been accused of infringing on people's privacy for streaming videos recorded by its surveillance cameras, reports Beijing Youth Daily.

据《北京青年报》报道,中国领先的网络安全公司及摄像头制造商奇虎360近日被指侵犯个人隐私,将监控视频内容放到视频网站直播。

An online article published on December 11, 2017 alleged that Qihoo 360 has put the surveillance videos collected from its camera users on its live streaming platform Shuidi Live, which has raised public concern over privacy invasion.

2017年12月11日发表的一篇网文指出,奇虎360将从摄像头用户那里获取的监控视频在旗下的水滴平台直播,引发公众对侵犯个人隐私的关注。

以下为这篇网文的部分内容:

12月3日,我们历时两天的学习考察,马上就要结束了,最近也长胖了不少。我们来的最后一家是西城区的涮肉店,来的时候不是饭点儿,人很少。这家店的摄像头看起来比较高级,是360旋转摄像头。我和同事找地儿坐,一边点菜一边看着直播,“那女的不会是小三吧“、“父女”等词儿在屏幕上飘了起来。

我顾不上点菜了,麻利儿地把直播画面录屏了,四下环视寻找到弹幕评论的“焦点”——我身后的一桌正在就餐的男女。我小心翼翼地把直播视频拿给他们,当他们看到画面中的自己和飘过的弹幕时,一脸惊愕。

360水滴直播引风波:“周鸿祎,别再盯着我们看”

The 360 Smart Camera developed by Qihoo is a surveillance camera that allows users to view video recordings on a computer or via the 360 Camera app on their mobile phones.

奇虎360公司研发的这款360智能摄像头是一种监控摄像头,用户可在电脑上观看视频文件,也可以通过360手机应用程序查看。

So far, over 300,000 units of Qihoo's intelligent camera equipment have been sold on Taobao.

目前,淘宝网上已售出超过30万个360智能摄像头。

Most of the buyers are business owners who install the cameras in public places with a large flow of people, such as restaurants, clothing stores, hotels, fitness centers and office buildings.

买家多数是经营业主,他们把摄像头安装在人流较大的公共场所,比如餐馆、服装店、宾馆、健身房和办公楼。

When people enter the surveillance areas, all their movements could become streamed on Shuidi Live, which has an average of over seven million viewers per day.

当人们走进监控区域,一举一动都会在水滴平台直播。该平台日均浏览量超过700万次。

According to the report, a total of 657 surveillance videos recorded by users in Beijing are being streamed on Shuidi Live on December 13, 2017.

据报道,在2017年12月13日,北京地区共有657个360智能摄像头的监控视频在水滴平台直播。

Qihoo 360 responded that camera users can decide whether to turn on the streaming function and are required to complete a real name registration if they are to stream surveillance videos.

奇虎360公司回应称,摄像头使用者可以自行决定是否打开直播功能,如果打算开通视频直播,还要进行实名登记。

The company also said a store owner has to put up a notice to inform customers in surveillance areas when streaming the video. But it is reported that few store owners abide by such a rule in practice.

该公司还表示,店家必须张贴通知告知顾客他们正在被直播。但据报道,这样做的人寥寥无几。

On Wednesday, reporters with the Beijing Youth Daily visited a pub located in Beijing's Chaoyang District. Its surveillance video is found to have been streamed on Shuidi Live all day long.

本周三,《北京青年报》记者到访北京朝阳区一家酒吧。这家酒吧的监控视频在水滴平台全天直播。

"The camera is linked to the mobile phone of my boss, who can monitor the situation in the pub anytime," explained a bartender who said he knew nothing about the live streaming.

一位酒吧服务员表示对直播并不知情。他解释说:“摄像头连到我们老板手机上,他可以随时监控酒吧内的情形。”

It was discovered that a Qihoo camera installed on the pub's ceiling was on, while there was no notice about the live streaming.

记者发现,安装在酒吧天花板的360智能摄像头正在运行,但酒吧内没有张贴直播告示。

"Even if the store has put up a notice, it doesn't mean I have to accept it. Nobody likes to be peeped at while eating meals at a restaurant," said a customer surnamed Wang, who was told that he had appeared in a live video.

一位王姓顾客在被告知自己出现在直播平台上时说:“即使张贴了告示,也并不意味着我会接受。没人想吃顿饭还被偷窥。”

360水滴直播引风波:“周鸿祎,别再盯着我们看”

360方面的声明称,水滴直播是360智能摄像头自带的重要功能,是默认关闭的,是否开启直播功能,完全取决于购买的商家。水滴平台一直对用户提供的直播画面、图片和评论进行严格的审核,并建有一支将近100人的审核员队伍,每天24小时对直播内容进行审核把关。

360水滴直播引风波:“周鸿祎,别再盯着我们看”

此外,微信公众号“360黑板报”也发表声明文章《一位95后水滴直播PM致92年小姐姐:谢谢你盯着我们看!》

360水滴直播引风波:“周鸿祎,别再盯着我们看”

网友点赞最高的评论如是说:“这是把责任推给商家?我记得只有警察有权调取监控,你们直播经过警方许可了?直播还有弹幕污蔑食客是小三,我要是当事人直接拿视频告你们。”

360水滴直播引风波:“周鸿祎,别再盯着我们看”

奇虎360这已经不是第一次因为直播监控内容引发风波。3月10日,新京报的一篇《全国多地中小学教室画面被直播》的报道在网上引起了关注和巨大的争议。报道中提到,来自全国各地的中小学教室内上课、自习的监控画面被放到了一个名为“水滴直播”的平台上,进行公开直播,此行为或侵犯了学生的隐私权。

On Waterdrop Livestream — or Shuidi Zhibo, an online live-streaming platform — hundreds of channels from schools across China can be viewed at all hours of the day, from kindergarteners napping to high school students participating in class.

在水滴直播平台上,有数百个来自全国各地多所学校的频道正在全天候直播教室内的一举一动,从幼儿园宝宝午睡到高中生上课无一幸免。

360水滴直播引风波:“周鸿祎,别再盯着我们看”

Many net users commenting on the trend of classroom broadcasts have expressed skepticism. “Who wants to live on a surveillance camera?” wrote one net user. “It’s like ‘The Truman Show,’” wrote another.

很多网友留言评论教室直播风潮并表达了质疑。一位网友写道:“谁想被视频直播?”还有人写道:“真像‘楚门的世界’”。

直播侵犯隐私 需增加违法成本

《新京报》周三对此事发表评论说:

Although the livestreaming platform responded that it has the permission from the owners of the establishments, uses their CCTV cameras and posts signs notifying customers they are being filmed, its behavior still infringes on customers' privacy.

尽管水滴直播平台回应说,直播得到了经营场所的允许,使用闭路电视摄像机并张贴标识告知顾客他们正在被直播,但其行为仍然侵犯了顾客隐私。

People have the right to privacy and their consent to be livestreamed is needed. A simple notice of livestreaming does not equate to permission being granted by customers.

人们拥有隐私权,需要得到允许才能进行直播。张贴简单的直播标识并不等同于得到了顾客的同意。

If permission cannot be obtained from all the customers, then there is a violation of the privacy rights of some.

如果无法得到所有顾客的同意,就侵犯了其中一部分人的隐私权。

Although there are laws and regulations in China to protect people's privacy, the cost to safeguard legal rights and interests is comparatively high, and it is difficult to calculate the loss caused by any violation according to the existing law.

尽管中国有?;ひ降姆煞ü?,但?;しǘㄈɡ腿ㄒ娴某杀鞠嗟备甙?,也很难根据现行法律计算出由于侵犯隐私导致的损失。

As the cost of violating a person's privacy is very low, it is even a means for shops and restaurants to pursue profits, that's why privacy violations through illegal livestreaming have become more and more frequent.

由于侵犯个人隐私成本很低,这甚至成为商店和餐馆的赚钱之道。因此通过非法视频直播侵犯隐私的行为越来越常见。

The most efficient way to curb infringement acts is to increase the cost of violation. The merchants and the livestreaming platforms are both responsible for the privacy violation, which should be supervised and punished accordingly.

打击侵权行为的最有效方式是增加违法成本。商家和视频直播平台对侵犯隐私都有责任,都应该相应地受到监管和惩罚。

12月13日下午,奇虎360公司针对此事在北京召开媒体说明会。董事长兼CEO周鸿祎称被抹黑,还表示愿出比特币悬赏。他在说明会上提到,360会用直播来进行农村扶贫,直播农产品等,如果突然有一个大妈进入镜头来秀一下,然后有人说这是侵犯个人隐私,“我们一直在想运用什么技术来解决这种情况。在人脸上打上马赛克是一种选择。”
 


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